Hey everyone,
I booked 2 accommodations in April for August and September via Flatio in Greece.
I am currently living in the first accommodation and everything is fine. The owner of the second accommodation sent me message yesterday that she sees the booking as cancelled so she already made plans to use the accommodation herself with her kids and asked me to cancel it from my side (I still saw it as active).
I told her I am not going to cancel it and I contacted Flatio to help me. They said she can cancel, but she will pay a fee which is the amount of full rent. They will refund my money, but it’s useless as there is only one accommodation available in that area now and it’s 1500€ more expensive (which is exactly why I planned everything in April). There were lots of messages from her guilt tripping me and blaming me that I took advantage of the situation and I ruined her and her kids life.
Flatio sent me some other accommodation far away from the area I need to stay in, but it won’t work for me as I have made many plans in the area already and have made some commitments. I don’t drive so I need to stay in the area. Also I have a dog which makes things more complicated.
Is there anything I can do in this situation? I just find it weird that the host can cancel anytime and the only thing I get is my money back, which is bare minimum in my opinion. No help from
Flatio, no compensation…